OFFICE POLICY
Welcome to the office of Kevin M. May, M.D. We feel it is important to inform you of our policies prior to you seeing the Doctor.
We will bill all insurance claims as a courtesy to our patients. Any claim not paid by the insurance within 120 days will be turned over to the patient for reimbursement. The ultimate responsibility for payment of charges is the patient’s regardless of the type of insurance the patient has. Insurance reimbursement is a contract between the patient and the insurance carrier. Please bring your insurance card and a form of ID at the time of your visit.
You are required to pay your co-pay and non-covered charges at the time of service.
We accept cash, checks, Visa and MasterCard. Checks that are returned for insufficient funds will be charged a $35.00 fee.
If payments are not received in a timely fashion we will send the payment onto collections. Once a patients is sent to collections, they will be asked to choose another Ophthalmologist
We will attempt to give our patients a reminder call the day prior to their appointment. We request that if you have to change your appointment you do so 24 hours in advance as a courtesy to us and other patients who want to be seen. Patients who do not cancel or reschedule at least 24 hours in advance will be charged $50.00, there will also be a $25.00 charge to patients who no-show for an appointment. Patients who no-show or cancel 3 times will be asked to choose another 0phthalmologist.
Patient’s requesting a copy of their records must do so in writing. There will be a $50.00 charge for the release of records. An additional $1.00 charge per page may be assessed based on the size of the chart.
Patients will be seen for the type of treatment and diagnostic appointment scheduled only. If additional treatment or diagnostics are required, the patient may be requested to return for another visit.
We ask that all paperwork be filled out prior to seeing the Doctor. We need to have a current Insurance ID card and current Driver’s License so that we may process your claims. Please be certain that Dr. May is a provider on your insurance. If Dr. May is not a provider, the patient will be responsible for payment at the time of service.
IT IS OUR PATIENT’S RESPONSIBILITY TO KNOW THEIR INSURANCE BENEFITS!! Please let us know if you have routine vision coverage and if you are using this for your examination. We will assume you will be using your medical insurance coverage unless you specify that you will be using a routine vision plan. Unfortunately, once insurance coverage is billed, we cannot change it.
ACCEPTED INSURANCE
Fees for office consultation and surgery are based on the complexity of the service. We accept Medicare assignment and most of the region’s health insurance plans. Below is a list of the current medical insurances we accept, however this is not exhaustive. If you do not see your insurance please call as we may still accept it. Please be aware that some insurance plans require a referral from your primary care physician prior to your visit.
HEALTH INSURANCE
- AARP
- Aetna
- BCBS
- Cigna
- First Health
- Great West
- Fortis
- HMO Colorado
- Medicare
- Mutual of Omaha
- M.M.A.
- NALC
- Pacificare
- Rocky Mountain HMO
- *Sloans
- Secure Horizons
- United Healthcare
- Tricare
EYE INSURANCE:
- VSP
- EYE MED
- Spectera
*many insurances under Sloans
** Please call if not on list above
Please bring insurance cards and a picture form of Identification (ie. Drivers License) with you to your appointment. Copayments are required at the time of service.
